We strive to ensure that every customer is satisfied with their purchase. However, we understand that occasionally situations may arise where a refund is requested. Please read the following policy carefully before making a purchase.
1. No Refunds:
All sales are final. We do not offer refunds, returns, or exchanges for any products or services purchased through our website unless otherwise specified.
2. Digital Products:
Due to the nature of digital products, once a purchase is made and the product is delivered, we cannot accept returns or provide refunds. This includes, but is not limited to, downloadable software, digital downloads, e-books, and digital memberships.
3. Subscription Services:
For subscription-based services, customers are responsible for canceling their subscription before the renewal date to avoid being charged for the next billing cycle. Refunds will not be issued for subscription renewals that occur after the cancellation request has been made.
4. Faulty or Defective Products:
In the rare event that you receive a faulty or defective product, please contact our customer support team within [number of days] days of purchase. We will investigate the issue and, if necessary, provide a replacement or alternative solution at our discretion.
5. Change of Mind:
We do not offer refunds for change of mind or if you simply decide you no longer want the product or service after purchase.
6. Unauthorized Transactions:
If you believe there has been an unauthorized transaction on your account, please contact us immediately so we can investigate and take appropriate action.
7. Disputes:
Any disputes regarding charges to your account must be submitted to us in writing within 7 days of the date of purchase. Failure to do so will waive your right to dispute the charges.
8. Modifications:
We reserve the right to modify or amend this policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase through our website, you acknowledge that you have read and agree to abide by this No Refund Policy.
If you have any questions or concerns regarding this policy, please contact our customer support team at support@dayalstreetresearch.com